Data Protection Privacy Assured User Rights

A6str Privacy Policy — How We Protect Your Information

This Privacy Policy explains how a6str collects, uses, stores and protects your personal information as a user of our platform. We are committed to handling your data transparently, securely and responsibly.

Effective Date: January 2026

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1. Information We Collect

When you register and use the a6str platform, we collect several categories of information necessary to provide our services safely and effectively. This information is collected transparently and only for the purposes set out in this policy.

Account Information

During registration, you are required to provide your full name, email address, phone number and date of birth. This information is used to create and verify your account, confirm that you meet the minimum age requirement, and for official communications related to your account.

Device & Browser Information

We automatically record technical information when you access the platform, including device type, operating system, browser type and version, IP address, and screen resolution. This technical data is used solely to ensure the platform functions properly on your device and to detect any suspicious access.

Payment Information

For deposits and withdrawals in Malaysian Ringgit (RM), we retain transaction records including the payment method used, transaction amounts, and dates. We do not store your full card number or banking passwords — all payment processing is handled by licensed, secure third-party payment providers.

Cookies & Usage Data

The a6str platform uses cookies and similar tracking technologies to record language preferences, login sessions and general usage patterns. Usage data such as pages visited, session duration and buttons clicked is collected in aggregate to help us improve the overall user experience.

2. How We Use Your Information

All information collected by a6str is used for specific, legitimate purposes. We do not use your data for anything unrelated to delivering our platform services without first obtaining your consent.

Your personal information is used for the following purposes:

  • Creating, verifying and managing your user account on the a6str platform.
  • Processing deposits and withdrawals in MYR securely and accurately.
  • Sending important notifications related to your account, transactions and policy updates.
  • Detecting and preventing fraud, unauthorised access and platform misuse.
  • Complying with legal requirements and regulations applicable in Malaysia.
  • Improving platform functionality and user experience based on aggregated usage data.

A6str will not use your information for third-party marketing purposes without your explicit consent. All marketing communications from a6str will include an unsubscribe option at any time.

3. Cookies & Tracking Technologies

The a6str platform uses cookies — small text files stored on your device — to enhance your browsing experience and keep the platform running smoothly. Cookies allow us to recognise you across separate sessions and remember your preferences, so you do not have to reconfigure them each time.

We use several types of cookies:

  • Session cookies: Temporary cookies that expire when you close your browser, used to maintain your login status during an active session.
  • Preference cookies: Saving your language preferences and display settings so the platform appears according to your preferences.
  • Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform, for improvement purposes.
  • Security cookies: Used to detect unusual login activity and protect your account from unauthorised access.

You can manage cookie usage through your browser settings. However, disabling certain cookies may affect platform functionality and your user experience. We recommend keeping necessary cookies enabled to ensure the platform runs optimally.

4. Data Storage & Security

A6str takes the protection of your personal data seriously, guarding against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform servers is encrypted using SSL/TLS protocols — the same security standard used by leading banking and e-commerce institutions.

Your data is stored on servers protected by firewalls, strict access controls and continuous security monitoring. Only authorised a6str personnel who require access for work purposes are permitted to access users' personal data, and all such personnel are bound by strict confidentiality agreements.

We retain your personal data for as long as your account is active or as needed to provide our services. When you request account closure, your data will be deleted or anonymised within a reasonable timeframe, unless we are legally required to retain certain records for a specified period. Financial transaction records, for example, may need to be kept for compliance purposes even after an account is closed.

5. Sharing Information with Third Parties

A6str does not sell, rent or trade your personal information to any third party for marketing purposes. Your trust is our most valued asset, and we ensure your data is never misused or shared without legitimate reason.

However, there are limited circumstances where we may need to share your information with certain parties:

  • Payment service providers: To process your RM deposits and withdrawals, the required transaction information is shared with licensed payment providers that work with a6str. These providers are subject to their own privacy policies and are not permitted to use your data for any other purpose.
  • Legal compliance: We may disclose your information to the relevant authorities when required to do so by Malaysian law, a court order, or other valid legal process.
  • Fraud prevention: In cases of suspected fraud or illegal activity, relevant information may be shared with law enforcement bodies or security partners for investigation purposes.

In all circumstances where data sharing is required, a6str ensures that only the minimum necessary information is shared, and that the receiving parties are bound by equivalent confidentiality obligations.

6. Your Rights as a User

As an a6str platform user, you have certain rights regarding your personal data. We respect these rights and provide clear channels for you to exercise them.

  • Right of Access: You have the right to request a copy of the personal information we hold about you. Submit your request via our support email.
  • Right to Rectification: If your personal information is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account profile page.
  • Right to Erasure: You may request the deletion of your personal data upon closing your account, subject to any applicable legal retention requirements. Deletion requests will be processed within 30 business days.
  • Right to Object: You have the right to object to the processing of your data for marketing purposes at any time, without needing to provide a reason.

To exercise any of the above rights, or if you have any questions or concerns about the privacy of your data on the a6str platform, please contact our team by email at [email protected]. We aim to respond to all privacy enquiries within 14 business days. Any changes to this privacy policy will be published on this page with an updated effective date, and your continued use of the platform constitutes your agreement to those changes.

Still Have Questions About Your Privacy?

Check our FAQ page for general answers, or contact a6str support for specific enquiries about your personal data.

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